# 16. Card Functionality and User Responsibility Users are responsible for the proper use and maintenance of their prepaid debit cards issued by SikaSwap. If a card stops working, users should immediately contact SikaSwap support for assistance. SikaSwap does not guarantee the continuous functionality of the cards and shall not be liable for any losses incurred due to card malfunctions, except in cases of fraud, negligence, or dishonesty by SikaSwap. Users agree not to hold SikaSwap liable for any indirect, consequential, or incidental damages resulting from card issues. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://sikaswap.gitbook.io/sikaswap-legal-docs-media-news/terms-and-conditions/16.-card-functionality-and-user-responsibility.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.